Return & Refunds

How do I return or exchange something?

Please follow the steps below to return or exchange your purchase:

  1. Email Get Contact Lenses Online to organise your return.
  2. Return items in their original package or a sturdy box to:
    Get Contact Lenses Online
    PO BOX 93
    Narangba, QLD 4504
  3. Please allow 2 weeks for your store credit, refund or exchange to be processed.

Please ensure your contact lens boxes are unopened, unmarked and not within 6 months of expiry. We are unable to take responsibility for lost packages.